On The Air Now

Streaming Help

Streaming Media Players

MP3 streams can be played by iTunes, QuickTime, Real Player, Winamp, Windows Media Player, and other media players. We highly recommend Winamp.

Winamp (Windows OS, *NIX):

iTunes (Mac OS):

  • For additional assistance, please refer to the support section of http://www.apple.com/iTunes/ or choose the help menu from within your player.

QuickTime (Windows or Mac OS):

  • If the player is installed and you continue to have troubles listening to the stream, you may need to reinstall or upgrade your QuickTime Player. Certain browsers require the QuickTime Plugin, and reinstalling the player will install this option as well.
  • For additional assistance, please refer to the support section of http://www.apple.com/quicktime/products/qt/ or choose the help menu from within your player.

Real Player Basic/RealOne (Windows or Mac OS):

  • If the player is installed and the link will not play, you may need to reset the player’s preferences. Go to Tools menu -> Preferences. In the left menu, go to Content -> Media Types and check off MP3 Audio, and MP3 Playlist. Click OK to save the settings, then close and restart the player.
  • If you continue to have troubles listening to the stream, consider reinstalling or upgrading your Real Player.
  • For additional assistance, please refer to the player support section here or choose the help menu from within your Real Player.

Windows Media Player (WMP) version 7 and higher (Windows OS):

  • If the player is installed but the stream will not play, you may need to reset the player’s preferences. Go into Tools -> Options/Preferences -> Formats and make sure MP3 is checked off, click Apply, and then close and restart your player.
  • For WMP version 8 and higher the path for resetting preferences is slightly different. Go toTools ->Option -> File Types, make sure MP3 is checked off. Save, then and close and restart your player.
  • If you continue to have troubles listening go the stream, consider reinstalling or upgrading your Windows Media Player.
  • For additional assistance, please see the Microsoft Windows Media Support Site at: http://support.microsoft.com/default.aspx?scid=/support/mediaplayer/wmp7.asp or choose the help menu from within your player.

Windows Media Player all versions (Mac OS):

Choosing Your Media Player

Do you want the stream to launch in a different player? When you install a media player, it will often try to become your default player and “claim” most media types, so when you try to play music or videos of those types, that player will automatically start up and play it. Unless you tell it not to, the most recently installed media player will be the default player for most of the types. You can reset these preferences in the following places:

  • RealPlayer - View -> Preferences -> Upgrade -> Media Types
  • Winamp - Options -> Preferences
  • Windows Media Player - Tools -> Options -> Formats

Absolute Stream Links

You might also paste the appropriate link directly into your player:

Firewalls and MP3 Streams

Strict firewalls could prevent listening to the MP3 stream. Our MP3 streams are sent out on varying ports. The listener’s firewall may be configured to deny any inbound traffic not sent on port 80 (which most web traffic uses). If you have problems with ‘Server not responding’, make sure port 8036 is open on your firewall.

General Help Questions

Most online audio or video problems can be solved by downloading the latest player software.

The stream seems to be playing, but I don’t hear anything?

The station may not have rights to stream the content they are airing at this time. Due to some national program restrictions, RIAA licensing requirements, and other factors, stations do not automatically have rights to stream all the content that they have the rights to air.

When I listen to the live stream, the sound skips, cuts out, or buffers. Why?

  • Slow Connection: You may not have a fast enough Internet connection to reliably listen to audio online. The stream is configured so that an audience member with a 36kbps modem can listen, but we recommend a higher connection speed for best results
  • Internet Congestion can slow down the delivery of the stream, and may make it difficult for you to connect, or may cause increased buffering. This congestion could occur anywhere between you and the station. We apologize for your inconvenience and suggest you keep trying, or try again later. If you have repeated difficulty connecting, please notify your ISP — there are often quick fixes they can make when they learn about your issue. Try increasing your player’s buffering setting.
  • Local Congestion: local (on your computer) bandwidth is shared between all open applications and the player, so closing applications frees up memory and may reduce buffering. To see what proportion of your available bandwidth you’re using: Right-click on the Microsoft Windows Media Player status bar and view statistics. Also try increasing your player’s buffering setting.